Service

Turnover Cleaning

Between tenants. Fast 24–48h turnaround.

Apartment turnover cleaning is the bottleneck on your move-in calendar. Every day a unit sits dirty after a move-out is a day of lost rent and a tenant who's calling the front office about delays. We built our turnover service around that math: fast, predictable, and documented well enough to settle disputes about prior-tenant damage versus normal wear.

We service multifamily portfolios across Raleigh and Wake County — from 5-unit infill buildings to 500-unit Class A communities. Crews work from a written checklist, every job ends with a photo QA report, and we don't leave the unit until it meets a move-in-ready standard. If a punch item turns up after the fact, we come back; if a tenant complains about cleanliness, you have photo evidence the unit was right when we left.

Full unit deep clean — kitchen, bath, floors, windows
Move-in ready standard every time
Photo QA report emailed after completion

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What's included

Every job follows a written checklist. Crews don't move on from a section until it passes the lead's inspection.

Kitchen

Cabinets cleaned inside and out (top, fronts, interiors, drawers)
Appliance detail: oven (interior, racks, broiler), stovetop and hood, microwave (interior + exterior), refrigerator (inside, gasket, top), dishwasher exterior
Counters and backsplash degreased and sanitized
Sink and fixtures descaled, drain checked
Floor: swept, mopped, edges hand-detailed

Bathrooms

Tub, shower, and surround scrubbed and sanitized; soap-scum and hard-water deposits removed
Toilet sanitized inside and out, including base and behind
Vanity, mirror, and fixtures polished
Floor: swept, mopped, grout edges detailed
Exhaust fan grille dusted

Living areas and bedrooms

Floors: vacuumed, mopped, or hard-floor detailed depending on surface
Baseboards wiped
Walls spot-cleaned for visible scuffs and marks
Outlets, switches, and door hardware wiped
Closets cleaned (interior, shelves, hardware)

Windows and doors

Interior glass on all unit windows
Window sills and tracks vacuumed and wiped
Door fronts wiped, hardware polished
Patio or balcony doors cleaned

Touch points and trash-out

All trash and prior-tenant debris removed
Light fixtures dusted; visible bulb replacement noted
HVAC vents wiped
Final walk-through with checklist sign-off

Our process

1

Scope confirmation

You send the property address, unit number, target move-in date, and any special notes (e.g., smoker unit, pet damage, recent maintenance). We confirm scope and schedule.
2

Crew dispatched

Named crew lead arrives at the scheduled time with the supplies and equipment for the unit type. Maintenance escorts are not required unless your community policy requires them.
3

Cleaning per checklist

Every unit is cleaned to the same checklist — no shortcuts on bathrooms, no skipped baseboards. The crew lead verifies each section before checking it off.
4

Photo QA report

Before leaving, the crew lead photographs key areas (kitchen, bath, living, floors). Photos are emailed to your designated contact within 60 minutes of completion.
5

Touch-ups if needed

If a tour or move-in surfaces something missed, we return same-day or next morning at no charge. We measure success by complaint rate, not invoice volume.

How pricing works

Pricing is per unit and depends on size (1BR / 2BR / 3BR+), unit condition, and whether common-area work or appliance deep-clean is included. Volume rates apply for portfolios with 10+ units per month. We price scope, not hours — the crew stays until the checklist is complete.

Specific pricing is provided after a scope walkthrough — we don't post per-unit rates publicly because they depend too heavily on unit type, condition, and portfolio volume to mean anything in isolation.

Frequently asked questions

How fast can you turn a unit?

Standard turnover is 24–48 hours from scheduling for routine units. Heavily soiled units, smoker units, or pet-damaged units may take longer; we flag those during scope confirmation so your move-in calendar stays accurate.

Do you provide your own supplies?

Yes. We carry our own cleaning chemicals, equipment, and consumables (paper towels, microfiber cloths). Vacuums and floor equipment are ours unless your community requires use of on-site equipment.

Do you handle smoker or pet-damaged units?

Yes, with appropriate scope and pricing. Heavy smoker units typically require deeper wall and HVAC-vent treatment, and may benefit from an ozone or odor-treatment pass; we'll quote that as add-on work, not a hidden surprise on the final invoice.

Are your crews insured and bonded?

Yes — we carry general liability and workers' compensation. Certificate of Insurance and W9 are available on request to property managers with an active or pending engagement, including additional-insured endorsements for client-owned entities.

What happens if a resident complains about cleanliness after move-in?

Our photo QA report is your first line of defense — it documents the state of the unit at handoff. If something was genuinely missed, we return same-day or next morning at no charge to correct it.

Do you work weekends?

Saturdays during stated business hours. Sundays and emergencies are by arrangement and may carry a premium. Most community move-in calendars run Monday–Saturday and we accommodate that as standard.

Get started

Send the property, scope, and timeline. We respond within 24 hours, often same-day.

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